State Farm® Insurance Agent Bill Russell

"Excellent service and follow up from Tyler J. Knowledgeable, professional, and a pleasure to work with."

"Got help setting up Drive Safe and Save on my new phone from Tyler. Very helpful. Also over the years I have worked a lot with Kim. All my interactions with the agency have been excellent."

"Top notch crew ! Extremely helpful and friendly"

"After dealing with multiple other insurance companies and agents, Tyler quickly put together an optimized set of policies including home, auto, motorcycle, and umbrella - with great coverage and an outstanding price. Couldn't be happier with there service and efficiency."

"I called the State Farm - Bill Russell Agency (Asheville, NC) today to obtain renter's insurance on a property that I am renting. My phone call was promptly answered by Team Leader, Tyler Janosik. Tyler was extremely courteous and knowledgeable about my insurance needs. He asked questions concerning my property value and liability amounts. After talking to Tyler, I felt confident that I had the proper amount of coverage for the rental property. Tyler was friendly and he made me feel like a valued customer. He even invited me to stop by the State Farm office to meet him and the staff and to have a cup of coffee. I highly recommend the Bill Russell State Farm Agency in Asheville, NC for your insurance needs."

"We initially went to Bill Russell State Farm because we were buying a second home in Asheville and they came recommended. My primary home insurance company was not taking on additional policies. I specifically worked with Tyler Janosik and he quoted me such a good rate he suggested he could look at my other insurances and see if they could be competitive. I am a very loyal customer but I decided why not give it a look at. Amazingly they saved me 40% on all my insurance! Not just the savings but the quick and detailed responses where very impressive. I can not recommend them more highly!"

"Agent was helpful and explained the insurance I was getting . I felt comfortable. Office was friendly . I highly recommend Bill Russel State Farm on Hendersonville Rd ."

"I've been with State Farm since moving to Asheville in 1998. Tyler and Nick at Bill Russell's office worked up a quote for me on my recent home purchase and then took the time to carefully explain and rework it to fit my needs. Thanks, guys!"

"A very patient and professional team; choosing them is the right decision you'll make!"

"Tyler and I meet over a Toyota Land Cruiser I Force Max in your branch parking lot. I walked into the office to ask if it belonged to one of your staff. Tyler took the time to explain it belonged to an office space tenant and in a very natural comfortable manner asked if I was looking for insurance. Actually, I was shopping insurance in these times. Tyler, very competently, was able to gather key information while I inserted life stories with my insurance ambitions. He was fluid in his processing and conversation and I was honestly impressed with his entire skill set. I was a leader in sales and marketing professionally most my life. He exhibited compassion, client needs intuitiveness, humility, transparency in process, kind directness with client vetting and delivery of vetting outcomes. He was selfless with regard to his desire to see the office team prosper equally for himself. He spoke highly of his profession and more so of branch ownership when asked by me. We covered auto insurance, home insurance, life insurance and business asset insurance and he provided information to satisfy my investigative interests. Although I did not qualify currently for auto insurance (two year wait,) I was able to assess that I was best off self insuring in regards to life Insurance, Tyler , myself and my wife have still to explore Home and Business Asset Insurance. We are following up on these. The entire office staff was genuinely kind and abounded with helpful politeness and courtesy. I don't think a Branch Owner could ask for any better than this team. I do have full intentions of securing my insurance needs from Tyler as it prudently meets both my and State Farm's vetting requirements. It was a joy. Well done!

In summary, Tyler is an asset to be desired by any professional company."

"I love the people they are always friendly and helpful"

"I have been super pleased with the coverage and help that I have received from the Bill Russell State Farm insurance office in Asheville, NC. I have found everyone that I have worked with to be knowledgeable and quick and efficient in resolving my requests, questions and concerns."

"Best insurance company friendly workers and provide good costumer service 10/10"

"Good people & affordable!"

"Nick great customer service."

"Tyler and nick are doing an amazing job"

"State farm very good"

"Great staff
real helpful"

"I recommend Bill Russell State Farm as your agent, the staff is kind and knowledgeable!"

"Excellent help with home & auto insurance
Thanks Tyler & Kim!!!!"

"Tyler Janosik is truly amazing at his job. He’s clear, patient, and incredibly knowledgeable, with a level of attentiveness that makes the entire experience seamless. His customer service is top-notch, and he always goes the extra mile for his clients."

"The representative (Tyler) was very prompt, polite, and thorough. He took the time to make sure I understood all parts of the policy and didn't have any questions. I really appreciate all he did to help."

"Husband called to see about changing his car insurance. Tyler was extremely helpful and saved him quite a bit of money from his old insurance company. So much so, that he asked about my car insurance. Tyler looked that up and was able to save us on that as well. I overheard the conversation and asked about HomeOwner's insurance. At that point, I began talking to Tyler. He was extremely helpful, pleasant and patient as we got the information together for the HomeOwner's insurance. And, yes, we saved money there as well."

"On September 27, 2024, we were awakened about 3AM by the sound of a tree (giant Oak) when it up-rooted and crashed onto our house. It went through our roof, just missing our sons bed. We were all in disbelief. We, like everyone else struggled to just survive without utilities.
We contacted State Farm as soon as we could and I am proud to say that they were ready to help. Everyone we talked to were so easy to work with.
The repairs that had to done, was another ordeal to deal with. But, the fact that State Farm paid our claim quickly made it alot easier on us. We have been with this company since 1964, and I would highly recommend them. We want to give special mention Tyler Janosik and we can't thank him enough. We trusted him and contacted him with any little thing that we were unsure about and he always took time to talk us through it. We appreciate him so much. God bless you, Tyler!!"

"Tyler is amazing just redid my policy, have been using them since 2014. I've been thankful for the two times I've needed them they made the process as painless as you can get when it comes to insurance."